Workforce management specialist Bizimply is launching a new tool to help hospitality operators improve team member engagement.
Bizimply Connect also ensures that all communications between employers and employees are transparent, open, and kept separate from personal communication apps.
It enables communication between team members in real time, on a company-wide, site-specific or one-to-one messaging basis.
Operators will be able to use the platform to share weekly rotas with teams at specific sites, ask for short-notice staff cover, update employees on new company policies or marketing activities, or send tailored information to individuals, such as induction details for new joiners.
For team members, Bizimply Connect offers a way to communicate quickly with their general manager or supervisor when they need guidance or support while on shift. They can also use the platform to chat with colleagues in their team or wider company, to share information and ideas, or to organise social events.
“Engaged teams are the key to successful hospitality businesses,” said Bizimply UK managing director Alex Dyer. “They thrive in their work and interact positively with customers to deliver exceptional service and memorable experiences. They are more loyal to their employer and less likely to leave, which is vital for operators facing the ongoing staff recruitment challenge.
“Crucially, Bizimply Connect helps operators to achieve high levels of engagement and motivation without intruding on team members’ personal lives. As an industry, we’re seeing growing numbers of staff experiencing ‘burn out’, frequently because of our long hours, ‘always on’ culture.
“Unlike other chat platforms, Bizimply Connect protects the boundaries between work and personal life, which will help protect team members’ mental health and keep them engaged and happy in their work.”
