KAM Media has collaborated with hospitality ordering solution business OrderPay on a new white paper looking at the growing role of technology in hospitality.
With expert commentary and case studies, the document focuses upon:
- The role technology can play in keeping staff and customers safe
- The customer desire for apps that help to minimise risk and enhance their experience
- The use of data to drive marketing strategy
- How brands and operators can utilise ‘big data’ from the back end of consumer-facing technology
- How digital communications could help attract post-lockdown customers
- Technology and food delivery
- What technology in hospitality might look like in five years’ time
The white paper is based on feedback from more than 2,500 UK adults and advice from multiple industry experts. It can be downloaded here.