London’s Forest Road Brewing Co is working with tech company PubSVP to give customers peace of mind over their data when the brewery’s taproom is re-opened.
Brewery founder, Pete Brown, said: “We need to protect our patrons. PubSVP is the perfect solution because there’s no data harvesting, or downloading an app, which gives customers the confidence that their personal information is safe from landing the wrong hands.”
Pete met PubSVP’s Max Mallows over a socially-distanced beer. Pete said: “We started talking about his new software ArtSVP, that he created to take bookings and emails for art gallery openings. That was the eureka moment — it was exactly what we needed to ensure that we could maintain safety when we re-opened the taproom again.”
Unlike many systems that require the customer to download an app (potentially many apps), PubSVP lets the business collect the details and manage the capacity of the venue using a simple booking system.
Customers can either make advanced bookings based on available capacity, or scan a QR code at the establishment to add their basic details via a web page on any device. The system also allows staff to enter customers’ details quickly on a web page for added flexibility.
PubSVP securely stores the basic contact details of customers should a request for contact tracing be requested — the data is then deleted permanently after 21 days.
Book a table at Forest Road Brewing Company’s East London taproom from 4th of July, visit forestroad.co.uk.